1. Booking:

To confirm a booking, we will need a Visa or MasterCard details.

2. Payment:

 - Payment is taken on arrival, or late check in payment will be taken, 2% charge on all credit cards

3. Check In And Check Out:

Check in time is after 2pm and check out is by 10am on the morning of your departure.

4. Policies:

We require a minimum two night stay during  public holidays & over the weekends, during the Ski season.
Smoking is not permitted inside any of our buildings. Large bookings payment will be taken 5 days before arrival, non- refundable.

5.Cancellation Policy:

 - If you are a no show, or give less than  48 hours cancellation notice, we will charge the whole booking. No refunds will be given due to the bad weather or cancelled advents. If you book a length of stay and can't do this because of the weather we will charge you the full amount of your stay.

6. Guest Responsibility

You "the guest" are responsible for  any loss, theft or damage that occurs during your visit & will be charged full replacement costs.

Extra cleaning - if we deem the room to be in an unreasonable condition immediately after your departure, there will be an extra charge.

7.We are not pet friendly..

8. If you book a room and bring more people that the allocated number of people for the room there will be a $200 fine All children in the motel units are welcome. No children in the BnB Lodge rooms.

9. We have the right to refer any bad debts to a collection agency and charge you any associated costs

10. No EV charging on site as our insurance will not cover damages, EV charging station 2 km at National Park Village